What is the Return policy?
We do not accept returns unless the product you received is damaged/defective/wrong. In that case, you must report the issue to our customer support team within 48 hours of delivery.
You have the following options:
- Request a re-delivery of the product or
- Receive a refund in the original mode of payment (processed within 7-10 working days)
To contact our customer support team, go to My Orders >> Select the Order >> Select Chat with us or Call Us as per your convenience (working hours are 11am-5pm; all 7 days)
Can I get my money back anytime?
We are unable to process refunds in these situations:
- If the sender gives us a wrong address.
- If the recipient is not at the address given by the sender or does not want to take the delivery.
- If the product quality is affected by how the recipient handles the product.
- Cancellation/Modification request made within 24hrs.
How long does it take for the Refund amount to reach the original payment method?
- The refund process depends on the payment method you used when you placed the order.
- You should receive the refund within 7-10 working days.